FAQ’s about Google My Business

Transcript

Many business owners don't know that there is a thing, such as the Google My Business Listing. This is being shown by Google is you search for the name of your business and sometimes also together with the name of the city.

Then is is shown on the right hand side of the screen.

But when they see it, they often observe that it is incomplete or incorrect. Then they ask me, whether I can fix it.

Of course, I can fix it!

Just to give you an example here… This is a listing of a hotel in The Gambia, which was incomplete.

It was not showing the website and also not showing the phone number.

What I did, is what you will see in the next photo… Is that I added the phone number as well as the website. So, the button for the website appeared as well as the phone number.

This will greatly enhance the customer experience, because if someone is looking for more information about a particular business, they can either simply call it or click on the button to go to the website.

Watch "Our Google My Business listing is incorrect or incomplete. Can you fix it?" on YouTube.

Google My Business is the listing which appears on Google’s geo-dependent search results. Many customers never make it farther than your Google My Business listing. They call directly from these results instead of visiting the website.

It’s important to do everything you can to make this listing as interactive and interesting as possible. Often, it does the work of selling the customer—or losing the customer—for you.

In addition, listings which include the Google Streetview Virtual Tour night get a slight ranking boost in the search results, which can help them appear before competitor listings do.